Who we are
ContactFrame runs this website and the ContactFrame tennis app, and is responsible for the personal data described here. You can reach us at hello@contactframe.co.
What we collect
When you join the waitlist on this website we keep:
- your email address;
- whether you signed up from a page about The Lab, The Ladder or both, and which page it was (for example an article or the invite page, with any invite code);
- the date and time you joined;
- the sentence shown beside the form when you joined, as a record of what you agreed to.
We do not ask for your name, and the form does not collect anything else.
What we use it for
Only to email you about ContactFrame’s launch and early access, including the download links when the app is available. We rely on your consent to do this. We do not sell your email address or share it with anyone for their own marketing.
Where it is kept
Sign-ups are stored in our database, which is hosted by our database provider, Supabase, acting on our instructions. If we use an email service to send launch emails, it will process your address on our behalf in the same way. The website itself is hosted on Amazon Web Services.
How long we keep it
Until you unsubscribe, or 12 months after the app launches, whichever comes first. After that we delete your waitlist record. If you create a ContactFrame account, the app’s own privacy policy covers that account.
Your rights
You can unsubscribe at any time using the link in any email we send or by emailing hello@contactframe.co. You can also ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and this website
This website does not set advertising or analytics cookies. Pages load fonts from Google Fonts, which means your browser asks Google’s servers for them and Google receives your IP address, as with any web request.